Customer services

We offer a wide range of certified services carried out by trained service engineers of BMT Medical Technology s.r.o. and through the network of our authorized partners. Their abilities, knowledge and technical equipment are the guaranty of meeting Your needs any time and anywhere.

  • Device installation and putting into operation
  • Technical maintenance inclusive the operation safety check
  • Guarantee and post-guarantee repair
  • Adaptations and modernization
  • Training of operating staff
  • Guidance when solving your problems

Our service is secured by qualified trained service engineers, who ensure that standing times of Your devices during maintenance or repair are as short as possible. There are also trained service engineers of our local representatives at Your service, who have our full support and authorization to carry out the guarantee and post-guarantee services.


Installation

We secure the technical installation of Your new or older device. The installation place shall be prepared in accordance with the installation plan of the respective device.

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Maintenance

Your device, like every technical device, requires regular care and maintenance. We recommend You to perform the maintenance with time intervals specified in the Operating instructions. We will provide You with a professional maintenance through our qualified service engineers.

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Repairs

We secure guarantee and post-guarantee repairs, both common repairs and repairs of a larger extent. From the service engineer You receive a written document with the cause of the damage, found faults, way of repair, used spare parts and material.

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Adaptations

Do You wish individual adaptations of Your device? Contact us and tell us Your wish, problem or requirement. We will examine it and offer You possible solutions.

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Staff training

We perform the training of staff.

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Other services

slozka.jpgEnumeration of other services we can provide You with.

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